Presented by BASF and John Niechwiadowicz from QLC inc

Course Description

Estimating for Profit will increase a collision center’s closing ratio by selling first, estimating second and increasing the average repair order through a thorough damage appraisal, effective use of the P-pages, and professional negotiation with insurers. Estimating for Profit will also demonstrate how to streamline the estimating and/or the repair order process and reduce cycle time by eliminating reactive supplements. Further benefits include more profitable repairs, higher productivity, better technician compensation, increased customer satisfaction, and improved insurer relationships.

Course Objectives
Upon successful completion, course participants should be able to:
1. Understand the critical importance of the estimator.
2. Learn to sell first, estimate second.
3. Generate a complete damage report.
4. Effectively negotiate with insurers.
5. Understand how to measure selling performance.

Who Should Attend
Damage Writers, Customer Service Representatives and Collision Center Managers

After registration, please keep an eye out for an email from training@absap.com with required pre-work instructions. You will also receive an email from external-profiles-management@basf.com with instructions on setting up your BASF Refinity account.